Replacement and Return Policy:

The customer has the right to exchange and return within 5 days only from the date of arrival of the shipment in case there is damage to the product or the wrong product is sent from the store

The store must be informed on the same day of receiving the order about the defect in the piece with a photocopy.

Required for exchange and return:

1. The product is required to be in its original condition and has not been used

2. The period of exchange and return is 5 days from the date of arrival of the shipment to you

3. The customer shall bear the shipping costs in case of exchange and return

4. Shipping and handling fees are non-refundable

Exceptions not covered by the return or exchange policy:

-Used, damaged or washed products will not be accepted.

Return and exchange steps:

Please contact us via WhatsApp or Instagram Direct

Notify us that you wish to return the product.

Please when submitting a return request it is important to include the following data:

- Order number

- customer name

Reason for return or exchange